Free Shipping on Orders Above ₹1499  |  Personalised Name Designs  |  Washable & Durable
Policies

Shipping Policy

We carefully pack every order by hand to make sure your products reach you safely and beautifully. ♡

1.

Shipping Charges

📦

Below ₹1,499

Shipping fee of ₹199

🎉

₹1,499 & above

Free Shipping

Shipping charges are calculated based on the final order value.

2.

Order Processing

Orders are usually processed and dispatched within 2–5 business days after the order is confirmed.

Since our products are handmade, some orders may require a little extra time to prepare. If there is any unexpected delay, we will keep you informed.

3.

Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on your location and courier service.

Remote or hard-to-reach locations may require additional delivery time.

4.

Tracking

Once your order is shipped, you will receive a tracking number / link where available. You can use it to track the progress of your shipment.

5.

Incorrect Address

Please make sure your shipping address, phone number, and PIN code are correct before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

6.

Delayed or Lost Shipments

Delivery timelines are estimates and may occasionally be affected by weather, holidays, courier delays, strikes, or other circumstances beyond our control.

If your order appears to be significantly delayed or lost in transit, please contact us and we will coordinate with the courier to help resolve the issue.

7.

Damaged Package

If your package arrives visibly damaged, please take clear photographs/videos of the package before opening it and contact us within 48 hours of delivery.

For more information, please refer to our Return & Replacement Policy.

8.

Delivery Attempts

The courier may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number is reachable.

If an order is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for re-shipping.

9.

International Shipping

At present, we ship within India only. International shipping may be introduced in the future.

10.

Contact Us

For any questions regarding your order or shipment, please contact us with your order number and registered contact details.

Contact on WhatsApp

Thank you for supporting our handmade small business. ♡

Last updated: August 2026